1. SHIPPING & DELIVERY POLICY
We provide FREE Standard delivery for all domestic orders $30 USD + and international orders (outside the US) $100 USD+. However, do note that we do not deliver to PO Boxes and restricted areas.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 3 working days upon confirmation of payment. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received. Once the order has been dispatched, an email confirmation will be sent to you with the tracking number.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
We accept payments via VISA/MASTERCARD credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information.
If for any reason you are not completely satisfied with your purchase, we will be happy to exchange or refund the item for you to better meet your needs and tastes. Items returned within 30 days of their original shipment date will be eligible for a full refund. Refunds will be charged back to the original form of payment used for purchase.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
Please email, firstname.lastname@example.org to initiate a return.
Please feel free to send us an email if you have any other questions and/or concerns.